PAMC must provide the following for each occurrence. Analysis begins after receipt.
| # | Required Information | Status |
|---|---|---|
| 1 | Description of the problem | Pending |
| 2 | Steps before the issue occurred | Pending |
| 3 | Date and time of occurrence | Pending |
| 4 | Username or User Role | Pending |
| 5 | Document type involved | Pending |
| 6 | Error message | Pending |
| 7 | Screenshot or video | Pending |
| 8 | Document number or reference | Pending |
| 9 | Frequency of occurrence | Pending |
| 10 | Expected result | Pending |