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PAMC
M
Weerachai Tamboon

WS2: Document Number Generator

Started: 19 Aug 2026 20 hours budget Blocked: Awaiting Issue List
Phase 1
Analysis (Blocked)
Phase 2
Remediation
Phase 3
UAT & Deploy

Current Blocker

Blocked
Waiting: Issue List from PAMC This workstream requires PAMC to provide a detailed Issue List documenting the intermittent problems before analysis can begin. The issue is non-reproducible on demand, so detailed scenarios with timestamps, error messages, and screenshots are essential. Timeline starts counting after this is received.

Problem Statement

Intermittent Issues Reported Users experience sporadic problems that cannot be consistently reproduced.
Cannot access the website/system at times
Cannot generate document numbers
System becomes unresponsive or returns errors
Issue is NOT consistently reproducible (intermittent)

Business Impact

Document issuance halts during outages
Risk of duplicate, skipped, or non-sequential numbers
Affects operational efficiency and workflow continuity

Required from PAMC: Issue List

10 Items

PAMC must provide the following for each occurrence. Analysis begins after receipt.

#Required InformationStatus
1Description of the problemPending
2Steps before the issue occurredPending
3Date and time of occurrencePending
4Username or User RolePending
5Document type involvedPending
6Error messagePending
7Screenshot or videoPending
8Document number or referencePending
9Frequency of occurrencePending
10Expected resultPending

Investigation Scope

Check App/Web Server/Error logs
Review source code
Check DB connection & queries
Check running number logic
Prefix, year, type, sequence
Check concurrency handling
Check session/timeout/permissions

Tasks

Phase 1: Analysis
Blocked — Awaiting Issue List
Phase 2: Fix and Remediation
Todo — Aug 26–27
Phase 3: UAT and Deployment
Todo — Aug 28–29

Deliverables

Issue Analysis Report
Root Cause Analysis Report
Fixed Source Code + Change Log
Deployment Package
Unit + System Test Results
Deployment + Rollback Plan
UAT Evidence + Sign-off

Acceptance Criteria

Users can access per permissions
Numbers generated per business rules
No duplicate document numbers
Correct prefix/year/type/sequence
All Issue List scenarios resolved
Concurrent users handled
No Critical/High defects
PAMC UAT Sign-off